Would love to elicit a comment from staff to indicate someone/anyone on the payroll is actually reading and/or taking ideas into consideration from this section?

Serato Staff? Anything to say?

I'm not getting strong vibes of anyone on staff actually visiting this area of the forum. Compared to the Serato Studio section there is no back and forth communication between users and staff. Feature requests there get attention, responses.. feature requests here get to celebrate their 10+ year anniversary for being requested without implementation and don't get a response from staff. What gives?

I also feel this section is a joke. I know there are a lot of requests, some are very very specific & obviously just the very common useful feature suggestions should get consideration. But even so, I never felt like my suggestions were taken seriously, even when I asked for beat jump controls or stems years ago...

Good luck catdagoo.

Serato - surely you've implemented SOMETHING from the top feature requests in this section?

Why not shout it from the rooftops so we all know it's not a pointless endeavor to post suggestions here?

This is your chance to dispel the FUD (Fear, Uncertainty, Doubt) - please please please!

Beep boop, semi monthly check in.

Have any of the requested features been implemented?

Does Serato staff still send people to this section to post requests, but then never do anything after? If so.. why? Is this useful in any way?

Do do do.. just another month going by with zero response from Serato and continued lack of integrating requested features.

This request to see which crate(s) a track is in was opened in 2012 - serato.com That's a loooong time ago!

What's even worse though.. the same request to find out which crate a track is in was also opened in 2006... serato.com 2006!!!!

SCRATCH LIVE was launched in 2004 with the SL1.. so from 2 years after the initial release people have been asking for a way to determine which crate(s) a song is located in. The request has been open for 18 YEARS!!!! 18 YEARS!!!

What on earth are the developers doing???? (anything??)

To be fair, the developers *probably have very little input on what features make it to release. Serato's upper management are the puppet masters pulling all the strings.

I'm sure feature implementation is based on resources available, increased software sales(due to adding certain features) & what competitor companies have to offer.

If they can't add a feature to show users what crate(s) their tracks are in after 18 years, 2 years after launching the software.. I cannot be so sure it's based on resources available.

Adding features would only appease users, maybe increase sales if features are available on other platforms and users are tired of asking for 18 years for a simple feature.

Is adding star ratings so hard? It's been requested for at least 10+ years.

Look at some of the software with less market share, smaller or 1 man teams - they are putting the Serato development "team" to absolute shame while all Serato seems to add is controller support for every toy that hits the market.

I think it's more based on the fact that the Serato DJ team simply isn't passionate anymore. The sale to AlphaTheta/Pioneer pretty much puts in it stone for me. I've been here since 2004, SL1, itch, all the growing pains. We're at a standstill now, nothing exciting or forward thinking happening. Only Serato Studio is getting actively developed.

Would it be so hard for someone from Serato to look/read/comment about anything in this section? According to some recent requests, support is still sending people here to post requests.. but what happens afterwards? Is there any progress on adding the requested features? How much engagement is required before anyone cares? Is 18 years too long to fail to deliver a simple feature to assist with library management?

This topic is solely made to point out the hypocrisy in telling users to post suggestions here in 2024. Nothing that's been requested/suggested here has made it into the software.

I sent a feature suggestion to support and they said great idea and pointed me here. I was rather disappointed because I figured that was just a brush off and they don't ever pay attention to this forum. This thread is kind of confirming what I already thought.

Really appreciate you posting this. I couldn't believe they would still be directing people here in 2024. Definitely seems like a brush off given that they don't even seem to visit this section, let alone post anything or be actively interested in feature requests.

I KNOW competitor companies are definitely reading this forum to get ideas of what software features & hardware DJs want/need!

Serato is aware of what we want/need. It just may take a little longer than we like to add certain features.

For example: Apple Silicon native support & FX improvements have been requested for YEARS?!

It's pretty simple for me, if the don't listen to customer requests and don't provide requested features then I need to start considering other options.

Heh.. I was also wondering if they actually implement anything that's posted here. I've posted a ton of things (including showing what crates a track is in), and nope.. nada. I just sent a request to them today and they pointed me here - go figure :(

Should send them the link back to this thread and request a comment on the situation.

Happy July, just bumping this to see if anyone at Serato is willing to comment on the lack of inclusion for features that have been long requested - some experiencing 10+ year anniversaries since the initial request.

People have been asking to see what crate(s) a track is in for about 18 years now. Other people have been asking for star ratings (similar to iTunes and many other media playing software) for at least 10+ years now.

Serato is still sending people to the Feature Request forum when they email suggesting feature ideas. What they do after that, I cannot say - but based on the evidence, they do little at all about feature requests, let alone even acknowledging they exist?

Is this section of the forum entirely useless, or is it just a dumping ground to send users to so they don't have to respond to the actual request? Kind of feels like 50/50 at this point.

Thanks for the bump - this post should be pinned to the top of the feature requests forum.

This is your reminder - your suggestions aren't often worth the effort even if you are loud about it.

Just like when an obnoxious person bugs you about a request in a bar or club, doesn't mean you are gonna play it ;)

I know it sucks but that's life.

When you have an official "Feature Requests" section on your company website, and send people there to post ideas when they email official channels it would seem to contrary.

If all these users suggestions "aren't worth the effort" for Serato.. they could kindly remove this entire section and stop sending people here.

However, I feel this section will continue to exist because it gives them somewhere to send people where they don't have to actually deal with anything, let alone entertain the idea of adding features. People can post away here until their hearts are content.

At a certain point though, when people see their requests aren't being implemented or entertained, yet the company still actively sends people here to post said requests - you have to question the entire process. That is what's happening here.

If they are sending people here regularly to post ideas, they should actually look/investigate these ideas/requests. Otherwise it all looks very hypocritical.

They DO implement stuff suggested here, just not things that YOU want.

I get that it doesn't feel great, but there are so many variables in the universe as to why what you want isn't included.

I'll use the request analogy again. Sometimes people come forward with some GREAT ideas out of left field and I will work it in immediately. Other times, no matter HOW POPULAR something is, it just does not fit into my routine or work flow at that time nor may it fit EVER.

You toss your idea into the universe and move on, if it happens that's awesome. Does it prevent you from playing music? I +1 things on here as well, but as long as the software ain't crashing on me during sets I am golden. All of the other options out there require a lot more sacrifice for what I do.

I don't care about star ratings, I don't care about a lot of the requests. You are wrong with your assumptions that these are things that I WANT. I am pointing out the hypocrisy of this section and Serato actively sending people to this section to post ideas. It seems like a complete waste of time, so why bother?

You really don't need to follow me around the forum and comment on every post I make, it's seeming kind of weird now. Everyone in this thread has been positive about what's being posted and thankful - but here you are pointing fingers back at me again like this is entirely a selfish endeavor.

Finding out what crate(s) a track is located in to assist with library management has been requested for 18 years. Is this an obnoxious request?

There's plenty of ideas here that have since become common place in most DJ software - why serato hasn't bothered or commented, or done anything with them is beyond me.. again what this thread is all about.

You can stop trolling me anytime.

Nah man, when people act like entitled goobers it gets old. Maybe you were never sat down and told "no" growing up or something? Or maybe you're not able to read social cues? Like I don't think you're a bad person but if no one says "hey man, your behavior in public is kinda off putting" you'd keep thinking that it is ok? Also leads me to wonder if you behave like that towards a company, how you treat the people around you in life?

But this could be said about 5-10% of this forum and others across the internet. Just kinda head scratching that I am here under the desire to help other DJs (mostly ones doing video since that's my area), not just bitch about the software.

Enjoy being the only negative person posting in this thread I guess.. because I don't intend on stopping.

You can sling mud and toss names around if you like - I would expect nothing less at this point. Calling people entitled goobers because they want change is really not necessary. Nobody here is an entitled goober for expecting features to be implemented after years and years of people asking IN A SECTION DEDICATED TO ASKING.

This whole suggestion that people aren't sat down to learn matters or social cues is completely out the window - you honestly have no clue who I am, what I do or what my background is - yet you fancy speculating all kinds of nonsense to fit your narrative. You suggest that your daughter has more knowledge of coding/software development than someone you know nothing about.

My behavior to a company that ignores valid requests is irrelevant to how I treat people around me. Again, you are just making up stuff to fit whatever you THINK - but none is based on actual facts, just some daydreaming of a guy on a forum.

Just to dispel a little bit for you - I work with a number of software developers in the industry, work closely with testing and the development process. This part of why the feature request section and lack of implementation on basic basic features that have been asked about for years upon years is so bothersome. I know how fast development can go if the developers are engaged. This is not what it looks like lol.

Keep being a company man, enjoy the rose colored glasses!

Sifon?

Is that you?

Or EjikScratcher?

🤗🤗🤗🤗🤗

Yup, never been told no. So yeah when I'm bored I'll point out that fact. Get some help before you break a consent law somewhere ;P

Enjoy your day dreaming bud.

Derp.. any updates Serato?

Is there a better way to suggest features? A better process the end user can go through to help push feature requests forward?

Any information on making the system better for everyone would be great. Are there any examples of a feature request process that has resulted in the feature being added that people can follow for quicker implementation? Is there a threshold of support from users needed before suggestions are considered or actualized?

It's just really hard to imagine this is area is working as intended when you see so many repeated requests over the years having absolutely nothing done with them, despite the amount of users asking/requesting.

ie: Just noticed another post from 2016 that was bumped again asking about Star Ratings and multiple genres tagging support - serato.com - this is a common theme..

‘Labels’ would cover ratings and a lot of other library management too

Where is the star rating??
It have requested it 100 times...
This ignorance from Serato is just shameful

I was encouraged by support to post my suggestions here. However, I lament that it would be meaningless if this place is being ignored by the development team.

If you have a channel of communication open, maybe ask them for an example of a feature request posted here that was implemented in the software. Any example will do. Put the ball back in their court to confirm they do anything with the feature requests posted.
I'd be curious to hear their response!

You cant even start a new crate from within a crate or subcrate. How dumb and time consuming is that. Who is overlooking some of these common sense features.