Serato Plugins General Discussion

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 Serato Plugins General Discussion
Hex Fx showing blank screen in Studio One 7.
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Hex Fx showing blank screen in Studio One 7.

DJHANSUM1 9:05 PM - 21 December, 2024
When activating the plugin only a blank white screen of the plugin shows up.
Loopman 7:50 PM - 27 December, 2024
I had that problem in the start. once I updated my graphics driver it was working. Windows 11 with Radeon graphics card
Jaun Elia 2:50 PM - 5 January, 2025
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Serato, Support
Luke B 10:00 PM - 5 January, 2025
Hey DJHANSUM1,

Sorry you're running into this. We are aware of some users reporting issues like this.

Can you please create a help request, and provide Hex FX session logs, as well as your computer's system report?

Create a help request: support.serato.com

Hex FX session log files: support.serato.com

How to find your computer specifications and generate a system report: support.serato.com

Thank you in advance.
ameliajames 9:12 PM - 10 January, 2025
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ameliajames 7:35 PM - 11 January, 2025
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